Account & billing
7 articles
PRIVACY POLICYThis Privacy Policy governs the manner in which MarketScale (“us”, “we”, or “MS”) collects, uses, maintains and discloses information collected from users (each, a “User”) of MarketScale, whether or not…
TERMS OF SERVICEThese Terms of Service ("Terms") cover the use of services offered by MarketScale ("us," "we," or "MS"), including the exchange of audio and video content, chat features, and other services…
How to Reset Your MarketScale PasswordForgot your MarketScale password? No sweat, resetting it is fast and simple. Go to the MarketScale login page. Click "Forgot your password?" and enter the email tied to your account.…
How to Export Users in MarketScaleWant to keep track of your team? With just a few clicks, you can export your MarketScale users directly into Excel. Click on your profile icon, which is located in…
How to Use the "Email sign-in code" Option to Log into MarketScaleIf you’re having trouble logging in with your password or a connected account (like Microsoft), you can use the Email sign-in code option to access your account quickly.
[Videographer] How to Submit InvoicesAs a MarketScale Videographer, following the correct invoicing procedure ensures you'll get paid promptly and efficiently.
Can I change my email address or username?Your email is your username, so it’s locked and you can’t change it. But don’t sweat, if you switched domains or need a fresh login, we have fast, easy workarounds…