So you encountered a "CSRF Token mismatch" error? This happens when your browser temporarily loses sync with our server.
The good news: the fix is usually quick and easy. Follow these simple steps to get back into your session without any technical hassle.
Refresh the Page
Often, refreshing the page will instantly fix the issue by resetting your session.
Open a Fresh Browser Window
Close all tabs related to our site, then open a new browser window or use a private/incognito window. Paste your invitation link and try joining again.
Clear Cookies for Our Site Only
If a fresh browser window doesn't help, clear the cookies specifically for our site. Most browsers let you selectively clear cookies without affecting your other sites.
Use the Latest Join Link
Always make sure you're clicking the latest invite link we’ve sent you, rather than relying on old bookmarks or saved links.
Double-Check the URL
Verify your browser’s address bar starts with https:// and matches our main domain exactly.
Briefly Disable Browser Extensions
Browser extensions like ad-blockers or privacy tools may interfere with our page. Temporarily disabling them just for our site can resolve the issue.
Need More Help?
If you're still experiencing issues, please capture a screenshot showing the error and your browser’s address bar. Send this to our support team so we can quickly resolve it for you.
Contact our support team anytime at using the live chat, or via [email protected].