Overview
MarketScale makes it easy to request edits and revisions so your content turns out exactly how you want it.
Everything happens inside Media Studio, your one-stop shop for:
Reviewing edits
Requesting revisions
Managing multiple versions of your media
How to Request a Revision
If your media needs additional edits, follow these steps:
Open Media Studio
Navigate to your media and click the Media Studio button in the bottom right corner
Review Your Content
Watch through your video or media and identify any changes needed.Leave Timestamped Comments
Add clear, specific notes directly on the timeline.
Complete the Edit brief. Click "Request Revision" and fill out the brief with your instructions.
Submit Your Request
Once submitted, your request is sent to the MarketScale editing team.
Reviewing Completed Edits
Once your edits are finished:
You'll receive an email notification or platform alert
Click the link in the notification to view your updated media
If additional changes are needed, simply repeat the revision process.
How the Editing Workflow Works
After you submit a request:
Assigned to an Editor
A professional editor begins working on your mediaClarification (if needed)
The editor may reach out if anything needs clarificationEdit Delivered for Review
You'll be notified when your updated version is readyRequest Further Revisions
You can continue requesting revisions directly in Media Studio
Troubleshooting: Edits Not Submitting
If your request doesn't seem to go through:
Make sure you clicked "Request Revision"
Check that your brief is fully completed
If everything looks correct and it's still not working, reach out to your MarketScale lead for help.
Important: Review Before the 14-Day Window Closes
If no comments or revision requests are submitted within 14 days of the latest version being delivered, MarketScale will automatically mark your content as Complete. Once content is marked Complete, no further revisions can be requested. Be sure to review your media and submit any revision requests before this window closes.
Tips for Better Revision Requests
To get faster, more accurate edits:
Be thorough in your review -- try to include all requested changes in one submission to reduce back-and-forth and avoid delays in final delivery
Be specific -- include exact timestamps and clear instructions
Use references -- link previous versions or examples if helpful
Respond quickly -- answer any editor questions to avoid delays
FAQ
Why weren’t my revision notes seen by the editing team?
Always leave your feedback comments in the latest version of your edit, located on the left-hand side of the version ribbon in Media Studio. Comments left on older versions may not be relevant to the most recent edit and can easily be missed during the revision process.
If you leave additional feedback after a revision request has already been submitted, notify support or your coach so the editing team can ensure the late-added notes are reviewed and addressed.
I added comments, but no edits were made. What happened?
Timestamped comments by themselves do not start the revision workflow. After leaving comments, click “Request Revision” and complete the edit brief to officially submit your changes.
How do I know if my revision request was submitted successfully?
After submitting your request, the project status should update to reflect that editing is in progress. If the status doesn’t change, refresh the page to confirm the revision request was submitted correctly.