Overview
New to MarketScale? This guide walks first-time users through uploading content, approving it, and submitting an initial edit request. Once your content has been edited and you want to request changes on the edited version, see How to Request a Revision in MarketScale.
Step-by-Step
1. Upload your content
Click the Upload button at the top of the page, next to Record and Request. You'll land on a form: give your video a title, upload the raw footage, then assign it to a folder to keep things organized. Use a personal folder or create project-based folders. If the folder already exists, click it or use the search bar that pops up; if not, type a new name and hit Enter to create one.
2. Select an approver
You're automatically selected as the approver by default. For most projects that's fine. Confirm and click Start Upload.
3. Approve your upload
When the upload finishes, you can approve it immediately if you're the approver. Click Approve and your content appears in the feed.
4. Submit your edit request
When you're ready to request an edit, click the Media Studio button in the bottom corner of the media card, then click Request Edit Now. This opens the brief, a form where you'll give your editor everything they need.
5. Fill out the edit request form
Work through the form fields:
Brand books (required): if your video is internal and doesn't need branding, still select a brand book and note this in your instructions to the editor.
Video type: pick the category that fits (culture, thought leadership, testimonial, etc.).
Orientation: Landscape or Portrait, whichever fits your destination.
Publishing destination: select where you plan to post the final cut.
Craft your clip (edit instructions): the most important part. Describe your vision clearly, intro style, music feel, transitions, voiceover needs, and anything specific to include. A 100-character minimum ensures editors have enough to work with.
Vibe check: pick the tone of your video.
Video length: choose a preset or select "Custom" if you have specific timing needs.
Reference video (examples): link a past video or YouTube example if there's a style you're going for.
Additional Notes and Files: add any extra notes and upload key assets.
6. Submit
Click Let's Create. Your project moves into the editing queue.
Adding Per-Photo or Per-Clip Instructions
If your video includes multiple photos or clips, they'll appear as thumbnails across the top of the upload. Click any one individually and leave a comment with specific instructions, a name, caption, or editing note, so your editor knows exactly what to do with each piece of content.
Best Practices
Be as descriptive as possible in your edit instructions. The more context (mood, style, what to highlight), the closer the first draft will be to your vision.
Use a reference video whenever you can. A YouTube link or past MarketScale video communicates style better than paragraphs of text.
Use per-asset comments for content with multiple pieces. If names, captions, or order matter, add a comment to each thumbnail or at a timestamp.
Don't pad instructions just to hit the character minimum. If your video is genuinely simple, a brief but clear note is better than filler text.
What Happens Next
Your project enters the editing queue. MarketScale typically completes requested edits in 1–2 business days. You'll get an email notification when a draft is ready; review it at the same URL where you submitted the request.
Need to request changes on the edited version? See How to Request a Revision in MarketScale. If the Request Edit Now or Request Revision button is grayed out, see Why Is the Request Revision Button Greyed Out?
FAQs
Do I have to select a brand book even for internal videos?
Yes. A brand book is required to submit the form. If branding isn't needed, select the closest option and let your editor know in the instructions.
What if I don't have a reference video?
That's fine, it's optional. Just be thorough in your written instructions.
Can I leave different instructions for each photo or clip?
Yes. Click a thumbnail or go to a specific timestamp after uploading and leave a comment specific to that asset.
What happens after I hit "Let's Create"?
Your project enters the editing queue. You'll be notified when a draft is ready for your review.