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Live Customer Panels / Roundtables
Live Customer Panels / Roundtables
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Written by Jamison Wheeler
Updated over 2 weeks ago
  • Why: Showcase multiple customer perspectives simultaneously, letting them discuss best practices or common challenges in real time.

  • Who:

    • Customers across industries or verticals

    • Internal Moderators (Customer Success, Product Specialists)

    • Partners who might co-sponsor or add insight

  • How (Studio Features):

    • Recorded Conversation Room: Up to four participants discussing experiences.

    • Media Requests: Gather pre-panel user questions or topics.

  • Creative Ideas:

    • A “customer cage match,” where customers good-naturedly debate product use-cases.

    • Real-time poll results displayed during the roundtable to spark conversation.

    • Produce a highlight reel with the best quotes and “aha” moments post-event.

  • Success Metrics:

    • Panel attendance, lead generation from recordings, deeper product adoption from shared learnings.

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