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How to Request a Revision in MarketScale Studio

Learn how to request revisions, provide clear edit instructions, and manage multiple versions of your media in MarketScale Studio.

Updated yesterday

Overview

MarketScale Studio makes it easy to request edits and revisions so your content turns out exactly how you want it.

Everything happens inside Media Studio, your one-stop shop for:

  • Reviewing edits

  • Requesting revisions

  • Managing multiple versions of your media


How to Request a Revision

If your media needs additional edits, follow these steps:

  1. Open Media Studio
    Navigate to your media and click the Media Studio button in the bottom right corner

  2. Review Your Content
    Watch through your video or media and identify any changes needed.

  3. Leave Timestamped Comments
    Add clear, specific notes directly on the timeline.

  4. Complete the Edit Brief
    Click "Request Revision" and fill out the brief with your instructions.

  5. Submit Your Request
    Once submitted, your request is sent to the MarketScale editing team.


Reviewing Completed Edits

Once your edits are finished:

  • You'll receive an email notification or platform alert

  • Click the link in the notification to view your updated media

If additional changes are needed, simply repeat the revision process.


How the Editing Workflow Works

After you submit a request:

  1. Assigned to an Editor
    A professional editor begins working on your media

  2. Clarification (if needed)
    The editor may reach out if anything needs clarification

  3. Edit Delivered for Review
    You'll be notified when your updated version is ready

  4. Request Further Revisions
    You can continue requesting revisions directly in Media Studio


Troubleshooting: Edits Not Submitting

If your request doesn't seem to go through:

  • Make sure you clicked "Request Revision"

  • Check that your brief is fully completed

If everything looks correct and it's still not working, reach out to support for help.


Important: Review Before the 14-Day Window Closes

If no comments or revision requests are submitted within 14 days of the latest version being delivered, Studio will automatically mark your content as Complete. Once content is marked Complete, no further revisions can be requested. Be sure to review your media and submit any revision requests before this window closes.


Tips for Better Revision Requests

To get faster, more accurate edits:

  • Be thorough in your review -- try to include all requested changes in one submission to reduce back-and-forth and avoid delays in final delivery

  • Be specific -- include exact timestamps and clear instructions

  • Use references -- link previous versions or examples if helpful

  • Respond quickly -- answer any editor questions to avoid delays

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