Getting honest customer feedback shouldn’t feel like pulling teeth. MarketScale makes it simple to collect, edit, and share video testimonials so you can build trust and close deals faster—all without chasing schedules or juggling tools.
What You Need
Access to MarketScale (any level)
A willing customer
Ask Your Customer
Cut through the email clutter with a quick call—people talk; they don’t read long threads. Try this:
Hey [Name], can you share how our solution made your life easier? It’s a quick on-camera chat—super easy.
Send a Survey
In MarketScale, create a Survey with your question and send it to your customer’s email with a clear, focused prompt. Make sure to select the response type you want - video is best for testimonials.
Example:
How did working with us help your team get results?
Click Send, and MarketScale handles the rest, emailing your customer directly.
Let Customers Record On-Demand
Your customer receives the survey link, records on any device, and submits—no downloads or training needed. If they get stuck, live chat support is available on the bottom right of every page.
Edit and Brand in One Place
Once their video lands, open it in Media Studio to trim, clean up audio, and add your branding—all without leaving the platform.
Share and Scale
Download your finished testimonial and drop it anywhere—website, social, or sales deck. Unlimited reach. Zero fuss.
Why It Works
Simple: No tech hurdles for you or your customer.
Fast: From ask to share in minutes, not days.
Turnkey: One platform handles everything: survey, record, edit, share.
With MarketScale, testimonial gathering is truly self-serve. Let your customers tell your story and watch how quickly prospects start listening.