Getting honest customer feedback shouldn’t feel like pulling teeth. MarketScale makes collecting, editing, and sharing testimonials simple and turnkey—so you can build trust and close deals faster.
What You Need
Access to MarketScale (any level).
A willing customer.
Step 1. Ask Your Customer
Cut through the email clutter with a quick call—people talk, they don’t read long threads. For example:
“Hey [Name], can you share how our solution made your life easier? It’s a 5-minute on-camera chat and super easy.”
Step 2. Send a Media Request
In MarketScale, click Request to start a new Media Request.
Enter your customer's email address and lock it in. Then customize your prompt—keep it clear and focused. For example:
“Tell us how working with us helped your team get results faster.”
Finally, just click Submit. We'll notify your customer via email.
Step 3. Let Customers Record On-Demand
Once they get the email, your customer clicks the link, records on any device, and submits—no training needed. If they run into issues, Live Chat is available on every page for instant help.
Step 4. Edit and Brand in One Place
Use MarketScale's built-in order tools to trim clips, add logos, and clean up audio. Everything’s right there—no extra software or headaches.
Step 5. Share and Scale
Download the polished video and deploy it everywhere: your website, sales decks, social channels. Unlimited reach, zero fuss.
Why It Works
Simple: No tech hurdles for you or your customer.
Fast: From ask to share in minutes, not days.
Turnkey: One platform handles everything—request, record, edit, share.
With MarketScale Studio, testimonial gathering is as easy as 1-2-3. Let your customers tell your story—then watch how quickly prospects start listening.