Getting Started
Get your MarketScale Studio bearings fast.
12 articles
New Studio Users
For new users invited to a Studio channel.
Accepting a New User Invite to MarketScaleNew to MarketScale & trying to accept an invitation to your new Channel? Keep reading to learn how!
How to Respond to a Survey on MarketScaleLearn how to quickly answer and submit a MarketScale survey in just a few easy steps. No logins, no fuss. Just simple, fast content collection.
Using the Inbox: Why It Exists and How to Approve MediaLearn why the Inbox exists and how to use it to review, approve, or decline incoming media. See pending uploads, manage approvers, track sent requests, and keep community content flowing…
MarketScale Studio 101
Get familiar with the basics of the platform.
Home Page Tools & FeaturesGet a fast, simple tour of the MarketScale Studio home page. Get the lay of the land: Inbox, Tasks, where to find features. Learn the tools: Upload, Record Media, Surveys,…
Profile Dropdown Tools & FeaturesClicking your profile icon opens up a whole suite of tools. Here's a quick overview of each one and how they work.
VIP Guest, Member, and Admin: Understanding Your Channel’s User Roles and Access LevelsMarketScale has three simple roles: VIP Guest, Standard, and Admin. Use this guide to assign the right permissions so your team can scale.
Inviting & Adding Users to Your ChannelThere's no UGC without creators! Here's how you add new Users to the platform.
How to Upload Media to Your ChannelLearn how to upload videos, audio, and images to MarketScale, fast and self-serve. This guide covers file limits, cloud uploads, mobile workflows, organizing folders, raw footage handling, and how to…
Groups: How to Organize Your Teams and Filter the Home Feed with GroupsGroups in MarketScale Studio help you filter content, organize projects, and streamline collaboration with public or private hubs for your team.
What is the Media Studio?Turn raw footage into assets. Fast. Media Studio handles proofing, professional edits, AI writing, and translations in one place. Use Saved Orders for brand consistency and Docs for collaboration. Replace…
Starting Your Campaign
Your first steps for launching your campaign with MarketScale.
MarketScale KickoffFrom platform login to content leadership—here’s how we activate your people and turn business goals into real content.
Setting Up Single Sign-On (SSO) with MarketScaleThis guide provides instructions for IT administrators to set up Single Sign-On (SSO) for MarketScale for access management and security.