Ready to jump in to MarketScale Studio and turn your community into content creators? First thing's first: You'll need to know your way around the platform.
Get comfortable with the Studio layout in 10 minutes or less.
The Home Page, Broken Down
🔵 Masthead (Top Bar)
Search Bar
Look up videos, people, and companies (especially helpful if you’ve invited clients or partners to Studio).Video Status
Shows where videos are in the editing pipeline: Needs Pickup → In Progress → Edited → Completed. Runs on a 72-hour turnaround.Your Logo
Click this to return home at any time.
Tasks
Project management hub; your workbench for tasks. Assign tasks around your projects to teammates or your UGC Coach.Inbox
All content flows here—recordings, uploads, podcast episodes, and media requests. Also shows what you’ve sent.Folder View
Displays all organizational folder tags created by you or your team.Invite Users
Add collaborators with an email or upload a CSV.
Profile Dropdown
The Swiss Army knife. From here you can:Edit your profile and channel
Access inbox, video status, and folders
Use Groups to organize content by team or project
View Gallery to pin top video examples
Admins: Manage users, brand books, saved orders
MS Admins: View editing queues, ratings, feedback, Studio health, and submit tickets
⚫️ Toolbar (Black Bar Below Masthead)
These are your creation and collaboration tools:
Record – Launch the webcam or screen recorder.
Upload – Add clips from your phone, laptop, SD card, etc.
Request – Send a media request to a teammate, partner, or client.
Conversations – Record a podcast or interview (up to 4 people).
On-Site Booker – Schedule a pro video shoot with MarketScale.
StudioMail – Send video-based emails to your network.
📂 Video Cards (Main Feed)
Each card = one batch of clips uploaded or recorded together.
Every card includes:
Title, uploader, company, date
Editing status and rating
Download links (media + transcript)
Playback options
Folder tagging
Social feed interactions (likes, comments)
Access to Media Studio for:
Edit requests
Workbench
Written project collaboration (like Google Docs)
AI-powered video-to-text tools
🔍 Filter Tool
As your content library grows, use filters to sort by:
Upload or request date
Editing status
Your media, general video content, or Conversations
🤖 Chatbot
Bottom right corner = your 24/7 assistant. Ask anything about:
Features
Workflows
Platform troubleshooting
Still stuck? Tag in a live support agent to jump in.