Big files can grind the workflow to a halt—browser timeouts, endless waits, and failed uploads. Luckily, we’ve got a simple, fast, turnkey solution: Suite Connect. Follow these steps to get your massive assets into MarketScale without the headache.
Using Suite Connect for Uploads
Note: For the most up-to-date Suite Connect instructions, visit the official documentation: The Suite Connect App.
To start the process, contact MarketScale Support through live chat or at [email protected] to request a Suite Connect upload link—fast, simple, no fuss.
We'll send you a special Suite Connect URL. Paste it into any modern browser—Chrome, Firefox, Edge—whatever’s easiest.
Once the link loads, hit Download. Suite Connect is a self-serve, lightweight app that runs on Windows and macOS. Installation takes under a minute—no IT ticket required.
Use the link and password from MarketScale. Suite Connect’s login is instant, and you’ll land on an upload screen built to handle files up to 100GB.
Once your upload is complete, just let us know.
Skip External File-Sharing Platforms
MarketScale only accepts files through your portal or Suite Connect for large uploads—no outside links.
Why No External Transfers?
Security: Keeping files in MarketScale or Suite Connect means end-to-end security—so your content stays safe and only the right people see it,
Fast, No-Detours: Direct uploads avoid link expirations, permission hiccups, and extra steps—so your video or photo gets processed instantly without chasing down broken URLs.
Consistent User Experience: When all assets live in one place, viewers and approvers know exactly where to find them. No more guessing which platform, folder, or link holds the latest version.
Reliable Support & Troubleshooting: When you upload directly to MarketScale or Suite Connect, our team can help you instantly—no guessing which third-party service to call or waiting on someone else. We know our system inside out, so any hiccups get fixed fast.
Centralized Asset Management: Everything you upload stays tied to the same media card, so metadata, captions, and tags remain consistent. That makes searching, reporting, and reusing content a breeze.
Fewer Version Headaches: External platforms can introduce duplicate or outdated files. By uploading directly, you avoid confusion over which version is live—so your team wastes zero time tracking down the right cut.
Pro tip: Upload works with Dropbox and Box—just click that option, pick your files, and you’re good to go.