How-To Guides
Click here, do that: Zero-fluff how-tos.
78 articles
How to Download Media on MarketScaleStep-by-step guide to downloading your content on MarketScale. Learn how to download finished content from your Dashboard or Media Studio, understand available download formats, and troubleshoot common download issues.
How to Comment on a Video in MarketScale StudioLearn how to leave comments on videos in MarketScale Studio, including how to comment from the channel page and the editing/proofing page.
Using the Teleprompter in the Recording RoomLearn how to use the built-in teleprompter in MarketScale's Recording Room to add a script, adjust font size, window size, and scroll speed for a smoother, more confident recording.
Why Can't I Upload This File in Media Studio? (Non-Video Attachments)Getting a red circle or grayed-out Submit button when attaching a file in Media Studio? You've hit the 50 MB comment attachment limit. Learn why it exists and what to…
Getting Started: Submit Your First Edit Request on MarketScale StudioFirst-time walkthrough for new users: upload your content, approve it, fill out the edit request brief, and submit your first edit request on MarketScale Studio.
Feed Comments vs. Media Studio Comments — What's the Difference?MarketScale Studio has two separate places to leave comments, and they serve very different purposes. Comments left in the wrong place won't reach your editing team.
What to Do When Your Feedback Went to the Wrong PlaceLeft feedback in the wrong place? This article walks you through how to move it to the Media Studio proofing room so your editor actually sees it.
"Request Revision" Is Not Optional — Here's WhyIf you've left comments in the proofing room but haven't clicked Request Revision, your editor hasn't seen a thing. Here's how to use the button correctly every time.
How to Consolidate Feedback Before Submitting a RevisionLearn how to collect all team feedback in one pass so your editor can turn everything around in a single cycle — instead of going back and forth for weeks.
Why Your Video Is Stuck and Hasn't Moved to EditingIf your video hasn't moved to editing, here are the two most common reasons why — and exactly how to fix it.
Video Feedback Tools — Where and How to Leave Edit CommentsLearn where to leave feedback, how to make it actionable, and the three most common mistakes that slow down the revision process.
How to Fill Out the Edit Request FormA field-by-field breakdown of the edit request form — what each section means and how to fill it out to get the strongest first draft possible.
Brief Your Editor with Screenshots and TimestampsWhen text alone isn't enough, a screenshot with annotations gives your editor precise visual direction. Here's a simple workflow to do it from the proofing room.
How to Request Dynamic Visuals in Your Edit RequestLearn how to request text callouts, B-roll, pacing changes, and animated brand elements in your edit request to make your videos more engaging.
Writing Edit Briefs That Get Your First Draft RightTips and a pre-submission checklist for writing an edit brief that gets your first draft right — so you spend less time on revisions.
How to Set a Custom Thumbnail for Your VideoLearn how to set a custom thumbnail for your video on YouTube, LinkedIn, Facebook, or any platform. Includes screenshot steps for Mac and Windows, recommended image sizes, and tips for…
Why don't I see the "Request Edit Now" button on my video?If the Request Edit Now button is missing from your video in Media Studio, here's exactly why and what to do next.
What's the difference between "Requests" and "Request Edit Now"?Confused by the two "request" features in MarketScale? Here's the difference between Requests (content collection) and Request Edit Now (editing submission).
Workbench: How to Assign Tasks and Collaborate with Your TeamWorkbench is a task management tool inside Media Studio that lets your team assign and track project-specific tasks right from the video you're working on. Here's how to use it.
How to Pull Clips from a Podcast EpisodeA step-by-step workflow for pulling short social clips from a podcast episode in MarketScale — from identifying your moments to submitting a clip edit request.
How to Use Search in MarketScaleLearn how to use MarketScale's AI-powered search to find videos, people, folders, transcripts, tasks, and more across your entire workspace.
How to Use the Search Bar in MarketScale Studio
How to Share Your MarketScale Video in 10 SecondsVideos shouldn't stay trapped. Here's the easy, self-serve way to get them everywhere — public link, MP4, or high-quality SRC download.
Choosing Your Podcast's Branding, Gear, and Set Design
How to Share Media Created in MarketScale Studio
How to Post MarketScale Studio Content to Social Media
How to Download a Transcript in MarketScale StudioAnytime you upload or record a video that contains spoken audio, it will be automatically transcribed within MarketScale Studio. You can review, edit, and download these transcripts directly from Media…
How to Publish Your Media on MarketScaleMarketScale is more than a platform. It's a publication. Get your UGC, thought leadership, and company content published on MarketScale.com!
How to Create (and Edit) an Engage Page on MarketScale
How to Create (and Edit) an Amplify Page on MarketScale
How to Delete Media from Your Home FeedClutter slows you down. Learn how to instantly delete media from your MarketScale feed. It’s simple, fast, and keeps your workspace effortless. Heads up: deletion is permanent and removes all…
Don't Wait For Perfection. Why You Need to Just Launch Your Podcast.
Community, Consistency, Storytelling: Why Your Content Strategy Needs Podcasting
Storytelling First: How to Pick the Right Topics and Guests for Your Podcast
How to Choose a Name and Branding for Your Podcast
Why You Need to Define Your Audience When Launching a Podcast
Podcast Pitfalls: How to Focus on Engagement, Not Self-Promotion
How to Analyze Your Podcast Data
How to Edit and Produce a Podcast Episode on MarketScale Studio
Planning the Cadence and Structure of Your Podcast
How to Invite Someone to an Existing Conversation Room
How to Use the Media Studio in MarketScaleProofing, Editing, AI Writer, AI Translations, and so much more. The Media Studio is where your content comes to life!
How to Record Media on MarketScaleRecord solo or group content fast with Record Media. Learn how to set up a room, reserve seats, invite guests, test your setup, and capture podcasts, interviews, reactions, and more.
How to check the status of media in MarketScale?Track Your Media’s Progress in Three Simple Steps
Request Edit Now: How to Send Content for EditingLearn how to send your videos for editing in MarketScale. This guide walks you through proofing, commenting, and submitting edit requests fast, so you can turn raw clips into polished,…
How Do I Use AI Writer in MarketScale?
How to Shoot High-Quality Videos on Your Mobile Phone
How to Book an Onsite Video Production on MarketScaleChasing crews over email? Hard pass. MarketScale makes booking simple—globe-icon, five taps, done.
How to Use AI Translation in MarketScale
How to Create Content in MarketScaleCreate content fast inside MarketScale with simple, no-frills tools. Learn how to upload media, send surveys, record conversations, and book onsite shoots.
Why Are There Group Privacy Settings for Media on MarketScale, and How Do I Use Them?
How to Save a Draft Using StudioMail
Creating Your Account in MarketScale Studio
How to Create and Manage Requests on MarketScaleRequests are a powerful tool for crowdsourcing content from your community. Collect video responses, text responses, and other media at scale from your team, customers, technology partners, and our global…
How to Use Open Link RequestsA complete guide to Open Link requests in MarketScale Studio — how to create them, share them, and what new recipients experience when they click your link.
Messaging Your Crew via the MarketScale Location Tracker
How to Track Your Crew's ETA and Location in Real Time
What to Expect on Production Day with MarketScale’s Real-Time Updates
How to Use Filters to Find Your Content on MarketScale Studio
How to Use a Saved Order for Your Media in Studio
How to Mark Your Media as Completed in StudioMark media as Completed in Studio to avoid confusion, cut extra edits, and keep your team aligned on what’s ready to publish.
How to Save an Order as a Saved Style in Media StudioSteps to Save an Order as a Saved Style
How to Submit an Edit Request for a Completed VideoWhy is my video marked Complete? MarketScale auto-completes videos after 14 days with no activity. To reopen a completed video for further edits, contact your account team or Support.
How to Use MarketScale Studio to Support Your New Product LaunchYour product launch needs more than one press release. Use MarketScale to create fast social teasers, polished live demos, and long-form expert Q&A podcasts all in one hub. Simplify your…
How to Use MarketScale Studio to Get Trade Show Content
How Can Sales Teams Leverage MarketScale Studio?
How can HR teams use MarketScale Studio?
How to Record a Presentation in MarketScaleSkip complicated setups and record webcam + screen in one simple, on-demand studio, and send for edits with a few quick comments and clicks.
How to Publish Your Podcast on Apple & SpotifyGet your show live, validated, and plugged into your MarketScale branded channel—no jargon, no fuss.
How to Use Folders on MarketScaleLearn how to use MarketScale folders to organize, tag, search, and batch-send media fast. Simple steps for tagging files, managing folder views, merging, renaming, and streamlining projects so your team…
How to Check the Status of Your Edit OrderVideo Status in Studio gives you full visibility into your editing pipeline, so you can plan, collaborate, and move faster - without chasing updates.
How to View and Manage User Permissions in MarketScaleLearn how to manage users in your MarketScale channel using the upgraded Users dashboard. Covers the Active, Invited, Deleted, and Participants tabs, bulk invite resending, soft and permanent delete, and…
How to Export Users in Studio
How Do I Submit Edits Out of Folders Instead of the Media Studio?
How to Create a Compilation Video in MarketScaleBuild a simple, polished compilation with clips and assets from anywhere. Centralize your footage, select your clips, hit Create Edit, and submit fast, clear instructions. A quick, no-frills workflow for…
How to Use AI Visibility on MarketScaleMaster AI Visibility with this deep-dive user guide. Learn to configure advanced settings, manage prompts and competitors, analyze Share of Voice and Sentiment metrics, and craft your content roadmap with…
Asset Library User GuideA step-by-step guide to using the Asset Library in MarketScale. Learn how to upload finished content, organize it into collections, search across your library, and share assets or collections with…
How to Request a Revision in MarketScale StudioLearn how to request revisions, provide clear edit instructions, and manage multiple versions of your media in MarketScale Studio.