Whether you're the uploader, the approver, or just curious where your clips disappeared to—the Inbox is your staging ground. It’s where content gets reviewed before hitting the timeline.
It's important to remember: All raw content goes to the Inbox first.
What You Can Do in the Inbox
📬 Find It
Click the Inbox button, the mailbox icon, on the masthead.
Or use the dropdown under your profile to access the Inbox directly.
Both options take you to the same Inbox view, and both will show you how many approvals are pending.
📥 What You’ll See
Content you recorded
Content you uploaded
Content you requested from others
As an admin: all pending content from your whole org
📤 Sent Requests View
Click “Sent” to view, remind, or reassign content requests.
🟢 Approvers: Who Has the Green Light?
When uploading or requesting, you can assign 1+ Approvers.
Approvers are the only ones who can move that content into the timeline.
Admins = global approvers. They see and can approve everything.
Approve vs. Decline: What It Really Means
✅ Approve = "This content is usable."
Approving media moves to the timeline so editors, colleagues, or you can use it.
Doesn’t mean it’s edited. Doesn’t mean it’s published. Doesn't mean it's even going to be used. It's just ready for use!
Pro tip: Approve even first-timer or rough content. You’re building social proof and a usable archive.
❌ Decline = "This content isn’t usable."
Declining media will delete it out of Studio.
Use it when:
The upload was clearly a mistake
You can't use the content in any way, shape, or form
Content is factually wrong or irrelevant
You wouldn’t want anyone repurposing it
You’ll be prompted to explain the decline, and that feedback goes to the submitter.
Once Approved…
Approved content flows into the timeline. From there, you can:
Edit it in Media Studio
Combine it into montages or highlight reels in the Folder view
Share internally or save for future use
Just… do something with it
Common Missteps
🚫 Thinking “Approve” means “Publish” – Nope. Approve ≠ post to LinkedIn, and it doesn't even mean it'll get edited. It just adds the content to the Studio timeline for use later.
🚫 Ignoring your Inbox – If you’re an approver or admin, that’s a fast way to kill content momentum.
🚫 Declining without context – A bad upload deserves feedback. Declining content sends it back with a note. Use that chance to teach, not just trash.