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Inviting & Adding Users to Your Channel

There's no UGC without creators! Here's how you add new Users to the platform.

Updated today

It only takes a few clicks to invite or create new users—whether they’re internal teammates, external contributors, or even C-suite execs.

There are a few different ways to get users added to your Studio Channel. Let's break each of them down.


✅ Quick Guide to Inviting Users

1. Click “Invite Users” from the masthead

  • Found at the top right of your screen.

  • Opens a pop-up where you can:

    • Add emails manually

    • Upload a CSV of email addresses

    • Select role type: Standard User (Member) or Guest Pass

Standard Users = internal team
Guest Pass Users = clients, partners, or external contributors

🎯 Pro Tip: Guest Pass is perfect for contributors who just need to record/upload—not roam around your Studio.


2. Use the Profile Dropdown Menu

  • Click your profile picture (top right)

  • Select “Invite Users” for the same pop-up interface

  • Just another way to get to the same tool—use whichever is faster for you


3. Admins Only: Use the “Users” Admin View

  • Go to Profile > Admin Actions > Users

  • Two options here:

    • Invite User – same invite pop-up as above

    • Create User – bypass the invite process and build a profile manually with:

      • Email, username, password, role (even Admin)

🎯 Use “Create User” when you need to control credentials or pre-build accounts before training.


4. Admins Only: Use the “Edit Channel” View

  • Go to Profile > Admin Actions > Edit Channel

  • Navigate to Team Management

  • From here, invite or create users with even more granular controls

    • Can designate Admins at invite time

    • Can manage channel-specific access


👥 Who Can Invite or Add Users?

Role

Can Invite?

Can Create?

Notes

Admin

✅ Yes

✅ Yes

Full control over user roles & access

Member

✅ Yes

❌ No

Can invite new Standard or Guest users

Guest

❌ No

❌ No

Cannot invite or add anyone

For more details on user roles & permissions, check out this article!


🚫 Common Missteps

  • Only inviting internal teammates. You’re missing 80% of your potential creators (think: clients, channel partners, subject matter experts).

  • Confusing user roles. Not every user needs full access. Use VIP Guest Passes strategically.

  • Waiting for someone else to invite users. If you're a Standard User or Admin, you have the power—use it!

  • Skipping the CSV upload. For larger teams, manual entry = wasted time. Upload that list.

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