FAQs
Frequently asked questions.
11 articles
How to Reset Your MarketScale Studio Password
VoiceoversChoose from limitless AI voices or record your own. Drag, drop, and sync in minutes for a simple, no-frills voiceover.
Why Does MarketScale Lead with Coaching?
You're not in this alone. When you work with MarketScale, all of your UGC creation is guided by UGC Coaches, ready to take your crowd and turn them into creators. Come check out why our coaching methodology is guaranteed to turn your community into content creators.
“Our People Aren’t Content Creators” — That’s Exactly Why This WorksThis isn’t Canva for Marketers. It’s coaching for real people inside your business—engineers, reps, and execs who don’t know where to start.
“We Don’t Have Time to Script Anything” — Good Thing Experts Don't Need Scripts!Scripting adds friction. Coaching removes it. We help your experts record real content in minutes—no prep, no burnout.
“We’re Just Looking for a Content Tool” — Then You’re Missing the Real Value of CoachingThe real ROI isn’t in the tool—it’s in the behavior change. Coaching turns access into action, and action into culture.
On-Site Productions
Typical FAQs around booking an On-Site Production with MarketScale.
[Videographer] How to Submit InvoicesAs a MarketScale Videographer, following the correct invoicing procedure ensures you'll get paid promptly and efficiently.
Onsite Video with MarketScale: Your 3-Step FAQ.Book, brief, shoot. Onsite video made simple, fast, and self-serve with MarketScale. Zero guesswork, all value.
What to Expect on Onsite Video Production Day — The No-Frills PlaybookShooting video shouldn’t feel like herding cats. Here’s the simple, minute-by-minute rundown so you know exactly what happens—and when.
How Do I Make Changes to My Onsite Video Production?Change your on-site shoot—fast, flexible, fee-free*
Uploading Media
Typical FAQs on getting content uploaded to your Channel.
Frequently Asked Questions (FAQ) for Uploading ContentGet fast, simple answers on uploading media to Studio. File limits, batch uploads, folders, cloud imports, approvers, and common errors. A no-frills guide to keep your video, audio, and images…
Which File Formats are Supported for Upload to MarketScale Studio?Wondering what file formats are supported within MarketScale Studio? You're in the right place!